Domestic Helper Interview Advice

It’s very important to be clear in your mind about what you want from the hiring process before you begin in order to have a better chance of finding the right person to fit with you and your
family. There are four key things you need to consider:

– What your needs are; this will help you outline the household chores and weekly tasks you will
delegate
– Your management style; do you micromanage or are you more hands-off? Do you want a purely professional relationship or someone who will be ‘part of the family’?
– Determine personality & best fit; hire for attitude & personality, you can always train for the skills you need a helper to have
– Be able to clearly communicate the above three things clearly in an interview!

Following are the sorts of questions you should ask when interviewing potential Domestic Helpers to determine if they would be a good fit for you and your family:

• Situational questions, such as:

  • You accidentally drop a plate or break a photo frame – what would you do?
  • My child is rude or disrespectful towards you – how would you handle the situation?
  • Another child is rough/ rude in the playground with my child – what would you do?
  • You cut yourself in while preparing food – what would you do?
  • My child falls in the playground an hurts their head – what would you do?

• Work Experience questions, such as:

  • Do you prefer housework or child supervision?
  • Do you like to manage your own tasks and schedule, or prefer to be directed in what needs to be done?
  • Do you like cooking? and do you prefer to use recipes, or to be shown how to prepare certain dishes?
  • Have you had any work-related issues with previous employers?

• Your schedule

  • Give an overview of the family’s basic weekly schedule
  • Clarify the anticipated rest day(s); ask how flexible the Helper would be towards requested changes
  • When would the Helper wish to take their annual leave?

• Various

  • Would you provide food, or would the Helper prefer to take a food allowance
  • What living arrangements you would provide
  • Any specific/ important family rules you have

• Ask if they have any questions for you
It’s important to give the interviewee an opportunity to ask you questions, so that they can determine if they think you and your family would be the right fit for them, too!